Velora

Privacy Policy

Last updated: March 6, 2026

1. Information We Collect

When you use Velora, we collect the following information:

• Email address and password (hashed) when you create an account
• Sales data you enter into the platform (item names, prices, fees, etc.)
• Payment information processed by Stripe (we never store your card details)
• Basic usage data such as login times

2. How We Use Your Information

We use your information solely to provide and improve the Service:

• To authenticate you and maintain your account
• To store and display your sales data
• To process subscription payments via Stripe
• To send account-related emails (receipts, trial reminders)

3. Data Storage

Your data is stored securely on Railway's infrastructure using PostgreSQL. We use industry-standard security practices to protect your data.

4. Third Party Services

We use the following third party services:

• Stripe — for payment processing. Their privacy policy applies to payment data.
• Railway — for hosting and infrastructure.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We only share data as required to provide the Service or comply with legal obligations.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, your data will be permanently deleted within 30 days.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To request data deletion or export, contact us at support@velora.host.

8. Cookies

We use session cookies to keep you logged in. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at support@velora.host.